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AIS Managed Firewall
Windows VPN Client - Config File Import
Enabling/Disabling IP Forwarding
AIS Managed Firewall Automatic Backup
AIS Managed Firewall Squid and SquidGuard
PFSense Installation on Netgate RCC-VE 2440
AIS Managed Firewall Failover Test
Snort install on AIS Managed Firewall
SoftEther VPN End User Configuration
Apple client L2TP on AIS Managed Firewall
DHCP WAN IP Troubleshooting
Windows VPN Client - Manual Installation
Backup/Disaster Recovery
Deleting Protected Machine on BDR
Checking Backup Storage Manager Mirror Functionality
Verifying Archiver Synchronicity
Downloading .vmdk images from BDR
Checking Barracuda Functionality
How to set up/check SMPT Alerts
Removing Data from eFolder
Restoring Data in eFolder
Accessing IPMI on BDRs or Other Supermicro Machines
eFolder Account Setup
Adding Servers to BDR for Backup
BDR Agent Setup
Restoring Files from BDR
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Service Operations
Service Operations
Updated on 13 Apr 2020
Certifications
Service Request Escalation Procedure