IT Infrastructure Lifecycle Planning

IT Infrastructure Lifecycle Planning (ITILP): service-based approach that provides holistic expertise to all components of your IT Infrastructure. Follows recommend best practices for requirements analysis, planning, design, deployment and ongoing operations management and technical support of an ICT infrastructure Strategic Planning and Long Term Goals. Designed to make maintaining and upgrading your business technologies easier.

  1. Lifecycle Planning Stages:
    1. Plan: scopes, identifies and qualifies client-defined requirement to create a solution through engagement of resources and defined performance needs
    2. Scenarios: 1. New planning 1. Refresh planning
    3. Procure: equipment identified, ordered and received
    4. Transition & Deploy: acceptance, stage & build, logistics, implementation
    5. Manage: covers service requests (moves adds, changes, break/fix) when equipment is deployed and in production stage
    6. Retire & Refresh: as equipment approaches end of life, preparation for it’s removal and replacement occurs within timeframes; often merges with Planning Stage
  2. Management Foundations
    1. Management Strategy: shared vision among all levels in organization to define business objectives and IT equipment performance needs to achieve objectives.
    2. Optimum organizational design: identifying the right people and processes with role and responsibilities defined to achieve objectives
    3. Long term asset planning: understanding company’s infrastructure, future capacity, and current needs; considering cost and risk for implementing or deferring asset maintenance and improvement.
  3. Management Processes:
    1. ICT design and planning: provides a framework and approach for the strategic and technical design and planning of ICT infrastructures. It includes the necessary combination of business (and overall IS) strategy, with technical design and architecture. ICT design and planning drives both the procurement of new ICT solutions through the production of statements of requirement (“SOR”) and invitations to tender (“ITT”) and is responsible for the initiation and management of ICT Programmes for strategic business change.
      1. Key outputs from design and planning are:
        1. ICT strategies, policies and plans.
        2. ICT overall architecture & management architecture
        3. Feasibility studies, ITTs and SORs
        4. Business cases
    2. ICT deployment: provides a framework for the successful management of design, build, test and roll-out (deploy) projects within an overall ICT programme. It has a broader focus to include the necessary integration of release management and both functional and non functional testing.
    3. ICT operations: ICT operations management provides the day-to-day technical supervision of the ICT infrastructure and is concerned with events generated by or recorded by the infrastructure not with the role of incident management from service support:
      1. Stable, secure ICT infrastructure
      2. Current, up to date operational documentation library (“ODL”)
      3. Log of all operational events
      4. Maintenance of operational monitoring and management tools
      5. Operational scripts
      6. Operational procedures
    4. ICT technical support: is the specialist technical function for infrastructure within ICT.
      1. Specialist functions: research and evaluation, market intelligence, proof of concept and pilot engineering, specialist technical expertise, creation of documentation